Terms & Conditions

Please read these Terms carefully before using our website or subscribing to any services.

By accessing or using our services, you agree to comply with and be legally bound by these Terms.

Acceptance of Terms

This agreement constitutes a legally binding contract between you and FiberFlick, governing your access to and use of our website, services, and any related features or content (collectively, the 'Service').

You are at least 18 years old or have parental/guardian permission if underage
You have read, understood, and accepted these Terms
You agree to comply with applicable laws and regulations

We may modify these Terms at any time. Updates will be posted on this page with a revised 'Last Updated' date. Your continued use of the Service after any update means you accept the revised Terms.

Scope of Services

FiberFlick provides broadband internet, wireless, fiber, VoIP, and related services to individual and business users. Services are provided based on availability and subject to infrastructure limitations, coverage areas, and compatibility with user devices.

We reserve the right to:

Change or discontinue services at any time
Update pricing, policies, or features
Limit or terminate service for abuse, misuse, or nonpayment

User Conduct

Do not use our services for unlawful, fraudulent, or malicious purposes
Do not interfere with our network or customers' experience
Do not resell or redistribute your connection without consent
Do not bypass security or bandwidth restrictions

Violating these rules may result in immediate suspension or termination of service without notice.

Account Information & Accuracy

To use certain features or activate services, you must provide accurate and current personal or billing information. If false or outdated, your access may be suspended or terminated.

Your submission of data is governed by our Privacy Policy.

SMS Terms & Conditions

SMS Consent Communication

The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Fiber Flick, you may receive messages related to appointment reminders, follow-up messages, billing inquiries, and updates.

Message Frequency

Message frequency may vary depending on the type of communication.

Potential Fees

Standard message and data rates may apply, depending on your carrier's pricing plan.

Opt-In Method

You may opt in by submitting an online form.

Opt-Out Method

Reply 'STOP' to any SMS message or contact us directly.

Help

Reply 'HELP' to 888-312-0727 or visit our contact page.

Standard Messaging Disclosures:

Message and data rates may apply
You can opt out at any time by texting 'STOP'
For assistance, text 'HELP' to 888-312-0727
Message frequency may vary